Service Desk Engineer

Up to £23.5K
Role type:
Full Time, All Year Post
37hrs weekly, 52 weeks per year
Contract type:
All year post
Closing Date:
Wednesday 21 August 2019
Job Details:

We have an exciting opportunity to join our IT Services Team and play a key role contributing towards the on-going support, maintenance, design, development and management of our IT Services. At National Star we are continuing to expand our existing IT services and implement new innovations. If you are keen to develop new skills and get your hands on the latest technology, this could be the role for you!

We require an enthusiastic 1st line IT Services Engineer to join our team, to provide an excellent, customer-focused service desk. You will be providing up to and including second line support across a wide breadth of services and devices including network infrastructure, AV equipment, various BYODs, client software, CCTV, door access and client hardware.

A first class training package is also on offer for the right candidate with progression to 2nd and 3rd line roles possible.

If you have solid technical knowledge, troubleshooting methodology, enthusiasm, communication and interpersonal skills, please get in touch!

Important Information

At National Star, we know the value of a diverse workforce, and welcome applications from all areas of the community. This includes those with disabilities, and we are a proud Disability Confident employer and are committed to providing equal opportunities. In 2018 National Star received an 'Outstanding' from Ofsted.

Please note that all applicants will be expected to undertake a DBS Disclosure, and undergo the necessary employer checks. The level of disclosure to be applied for will be dependent on your job role and will be discussed with you during the recruitment process but is usually an enhanced level. Where appropriate, the adult and child barred lists will be checked and we will not employ anyone who appears on either of those registers.

We prefer people to submit an online application as this helps support the charity in saving money. If you have a disability and need to apply using an alternative format, or if you have any technical problems with our recruitment system, please call the HR Team on 01242 527631 or email

All future correspondence with you will be via email (application acknowledgement, invitation to interview etc). Please check your email regularly.

Positive About Disabled People

This vacancy has now expired, and is not accepting any new applications.

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