Support Worker / Carer

£10.00-£10.40 per hr (£12.50 - £13.00 weekends) rising to £10.50 - £10.92 (£13.13 - £13.65 ph weekends) from January 2022
Role type:
Full Time, Part Time, All Year Post
16 - 37 hrs per week / 52 weeks
Contract type:
All year post
Closing Date:
Job Details:

The National Star staff team is a community of people dedicated to supporting people with complex disabilities to achieve their aspirations. We have just agreed a salary increase of 5% across all our jobs from January 2022 to recognise the commitment and dedication of our staff. 

All new staff joining National Star will also be eligible to receive a welcome bonus of up to £250 (pro-rata) upon successful completion of their probation.


National Star are looking inspirational people to join their team of facilitators (care and support staff) at our long term residential provision in Hereford. Every day is different and this person centred service welcomes applications from people who want to make every second count.

We are looking for person-centred, dynamic and proactive team members to support people with a range of additional needs living in their home. The people we support have a range of physical and learning disabilities which include Autism, Angelmans, communication difficulties and epilepsy. Taking a holistic approach you will provide high standards of care and support with their therapies, social activities and personal care needs.

You will be self-motivated and able to use your initiative and demonstrate a positive attitude towards the aspirations of people with disabilities.

We particularly welcome applications from candidates who have a strong interest in working with young adults with additional needs and complex communication difficulties.

Who are we?

We’re a growing charity with more than 1,100 staff based in England and Wales. Established more than 50 years ago, we’ve supported hundreds of young people with disabilities to achieve their potential.

Our charity runs a specialist independent college for residential and day learners with complex disabilities in Gloucestershire (near Cheltenham) and two further day colleges in Hereford and Wales. We also run supported internships and traineeships, travel training and work in partnership with charities and other organisations across the UK.

We also provide high quality residential long-term living accommodation for young people with disabilities in Gloucester, Cheltenham, Hereford and Malvern.

Our mission is clear and shared by those who work as part of our team. We are committed to playing our part in ensuring that people with disabilities can achieve their potential as equal and active citizens in control of their own lives.

The salary for this role is £10.00-£10.40 per hr (£12.50 - £13.00 weekends) rising to  £10.50 - £10.92 (£13.13 -  £13.65 ph weekends) from January 2022

Why work at National Star?

The National Star staff team is a community of people dedicated to supporting people with complex disabilities to achieve their aspirations.

Seeing the achievements and progress made by students and residents is highly motivating, whatever your role within the organisation.  From nurse and therapists and therapy assistants to IT technicians, tutors to care staff, property maintenance to catering, HR and Finance to housekeepers, everyone has a part to play at National Star.

Multi-disciplinary working comes as standard at National Star and our supportive and inclusive culture means that people are encouraged to grow and develop in their roles.

Training and development is something that is done well at National Star. Many people join our care teams without a background in support work so the induction training is designed to equip you with the skills you need to feel confident in your role.

How to apply

If you are interested in joining our team, please use the link to complete your application.  For further information, visit our website or call our recruitment department 01242 527631 ext 3203.



Important Information

At National Star, we know the value of a diverse workforce, and welcome applications from all areas of the community. This includes those with disabilities, and we are a proud Disability Confident employer and are committed to providing equal opportunities. In 2018 National Star received an 'Outstanding' from Ofsted.

Please note that all applicants will be expected to undertake a DBS Disclosure, and undergo the necessary employer checks. The level of disclosure to be applied for will be dependent on your job role and will be discussed with you during the recruitment process but is usually an enhanced level. Where appropriate, the adult and child barred lists will be checked and we will not employ anyone who appears on either of those registers.

We prefer people to submit an online application as this helps support the charity in saving money. If you have a disability and need to apply using an alternative format, or if you have any technical problems with our recruitment system, please call the HR Team on 01242 527631 or email your cv to

All future correspondence with you will be via email (application acknowledgement, invitation to interview etc). Please check your email regularly.

Positive About Disabled People

Job description/Person Spec

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