Charity Retail Operations Manager /Head of Charity Retail

Competitive salary
Role type:
Full Time, All Year Post
37 hrs / 52 wks
Contract type:
All year post
Cheltenham, Ullenwood
Closing Date:
Job Details:

Do you want to change lives?  National Star is a national charity & leading specialist education provider working with young people with a wide range of complex disabilities. 

We are looking for a Charity Retail Operations Manager / Head of Charity Retail to help us deliver our charity retail ambitions. Please note that Charity Retail experience is essential for this role. 

We have opened our 1st shop in Gloucester & are opening our 2nd in Cheltenham.  We are looking to expand across; Gloucestershire initially, then widening around Hereford & South Wales.  This is a practical “hands on” role, hence the initial emphasis on Retail Operations Management with a view that the role develops into our Head of Retail but the first year or two will be likely to be very shop rather than office based.   It is a challenging role to help us build our successful newly established charity retail operations but with the potential to make a very big impact for our charity. 

In addition to your chance to make a difference, we offer a competitive salary, pension, min 25 days holiday a year.  For further information please click on application links or contact our recruitment department – tel 01242 527631 ext 3203

Important Information

At National Star, we know the value of a diverse workforce, and welcome applications from all areas of the community. This includes those with disabilities, and we are a proud Disability Confident employer and are committed to providing equal opportunities. In 2018 National Star received an 'Outstanding' from Ofsted.

Please note that all applicants will be expected to undertake a DBS Disclosure, and undergo the necessary employer checks. The level of disclosure to be applied for will be dependent on your job role and will be discussed with you during the recruitment process but is usually an enhanced level. Where appropriate, the adult and child barred lists will be checked and we will not employ anyone who appears on either of those registers.

We prefer people to submit an online application as this helps support the charity in saving money. If you have a disability and need to apply using an alternative format, or if you have any technical problems with our recruitment system, please call the HR Team on 01242 527631 or email

All future correspondence with you will be via email (application acknowledgement, invitation to interview etc). Please check your email regularly.

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