Senior Care and Support Worker (Facilitator)

£11.35 - £11.60 per hr (£14.19 - £14.50 per hr weekends) rising to £11.92- £12.18 per hr (£14.90- £15.23 per hr weekends) from January 2022
Role type:
Part Time, Full Time
30 -37 hrs weekly, 52 weeks per year
Contract type:
All year post
Ullenwood, Cheltenham
Closing Date:
Job Details:

The role

We are seeking senior care and suport workers (facilitators) to join us on our Ullenwood and central Cheltenham sites. Working as part of the management team you will support the effective running of a residential area. . 

This role will include leading a team of facilitators to provide a high standard of individualised care and promoting and encouraging learners’ personal development. You will be able to work on your own initiative and have good people skills, and be able to plan and organise effectively. You will have at least 2 years care experience, ideally with people with a learning and/or physical disability. You will also have a Level 3 in health or social care, or a Level 2 and are willing to obtain a level 3 qualification on appointment. The post requires shift work, with early shifts starting at 7am and late shifts ending at 10 and 11pm with alternating weekend working.


About us

National Star is a growing charity with more than 1,100 staff based in England and Wales. Established more than 50 years ago, we’ve supported hundreds of young people with disabilities to achieve their potential.


How we will reward you

Our Golden Hello

It’s motivating to feel valued at work. That’s why all new staff will receive a ‘Golden Hello’ up to the value of £250 for full-time staff (pro-rate for part-time employees) upon successful completion of their probation. In addition as recognition of the commitment and dedication of our team, salary levels will rise by five per cent for all staff on 1 January 2022. This means in the New Year the salary for this role will increase to £11.92- £12.18 per hr (£14.90- £15.23 per hr weekends). 

Staff benefits

Fantastic career development opportunities and comprehensive induction programme - theory and practical

Award-winning training

Use of fitness suite and swimming pool and staff clubs such as badminton, arts & crafts and Zumba

Health Shield medical cover

Life insurance cover

Employee helpline

Contributory pension scheme

Opportunity to purchase a TOTUM discount card

Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more


How to apply

At National Star, we know the value of a diverse workforce, and welcome applications from all areas of the community. This includes those with disabilities, and we are a proud Disability Confident employer and are committed to providing equal opportunities. In 2018 National Star received an 'Outstanding' from Ofsted.


Please note that all applicants will be expected to undertake a DBS Disclosure, and undergo the necessary employer checks. The level of disclosure to be applied for will be dependent on your job role and will be discussed with you during the recruitment process but is usually an enhanced level. Where appropriate, the adult and child barred lists will be checked and we will not employ anyone who appears on either of those registers.


We prefer people to submit an online application as this helps support the charity in saving money.  Alternatively please send your cv to  or call our recruitment department 01242 527631 for further information or an application form. If you have a disability and need to apply using an alternative format, or if you have any technical problems with our recruitment system please let us know.

All future correspondence with you will be via email (application acknowledgement, invitation to interview etc). Please check your email regularly.

Positive About Disabled People

Job description/Person Spec

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