Care & Support Worker - Facilitator

£10.00 -10.40 per hour (£12.50 - £13.00 weekend hours) rising to £10.50- £10.92 per hour (£13.13 - £13.65 weekend hours) from January 2022
Role type:
Full Time
Full and Part time hours available
Contract type:
All year post
Ullenwood, Cheltenham, Gloucester
Closing Date:
Job Details:

Looking for a career change? Want to make a difference to people and their lives?

Discover your future career with National Star!


National Star College is a specialist further education college for young adults aged 16-25 years with complex physical and learning disabilities.  Our staff team is a community of people dedicated to supporting our students to achieve their aspirations.

We have just agreed a salary increase of 5% across all our jobs from January 2022 to recognise the commitment and dedication of our staff.

All new staff joining National Star will also be eligible to receive a welcome bonus of up to £250 (pro-rata) upon successful completion of their probation.

We are recruiting extra special people to support our students with their learning, living, work and care. We are looking for some people with care background but also we would like encourage those with no experience to come forward as we offer a comprehensive induction and training programme and will help you to achieve your qualifications in Health and Social Care. What matters most is that you support our values and can demonstrate the potential to develop in this role and have a positive attitude toward the aspirations of young people with disabilities.

At National Star we create individualised learning programmes for our students based on their interests, aspirations and requirements. Some of our students come to us on a daily basis and others live with us within our college residences at Ullenwood (near Cheltenham), Cheltenham, Hereford and Gloucester.

We currently have opportunities available to join our residential team as a Facilitator (care/support worker). You will have an allocated residence with its own staff team and group of students and support them with their individual journeys at National Star. You will support students within their daily routines delivering person centred care, facilitation of learning and participation within social activities.

National Star has excellent facilities including a fantastic multi-disciplinary team approach where you will work with physiotherapists, occupational therapists, speech and language therapists, behavioural psychologists and practitioners, nurses, support staff (Facilitators), tutors and personal learning coordinators.

You will have the opportunity of all year contracts, with options to work part time (minimum 16hrs) up to full time (44hrs for term time only and 37hrs for all year). You will be required to work shifts, these tend to be early e.g. 7am-2pm, late e.g. 2pm – 10pm and spreads e.g. 10am – 6pm. You will be required to work every other weekend, full time term time staff when working alternate weekends are required to work long days on both the Saturday and Sunday approx. 8am - 8pm. Please specify on your application your flexibility regarding hours and locations. 

Please note that it is essential to have access to transport for this role as some sites are not accessible on public transport routes.

How will we reward you?

Excellent rates of pay £10.00 - £10.40 per hour with enhanced weekend rates £12.50 - £13.00 rising to £10.50- £10.92 per hour (£13.13 - £13.65 weekend hours) from January 2022.The role of Facilitator is on a grading system with scope to increase remuneration with competence.

Fantastic career development opportunities & comprehensive induction programme - theory and practical

Health Shield medical cover

Use of fitness suite and swimming pool and staff clubs such as badminton, arts & crafts and Zumba

Award winning training

Opportunity to purchase a TOTUM card

Employee Helpline

Contributory pension scheme

Employee discount at many travel & attractions, high street retailers, supermarkets, utilities and motoring and much more

Life insurance cover

Please apply below and note that you can always save and return to your application at a later date. We will confirm interview dates asap. Should you be successful you will start in Aug/Sept 2021 where you will enrol onto our comprehensive induction programme.

If you have any questions or prefer to send your cv please do not hesitate to get in touch with our Recruitment Team on 01242 527631.ext 3203

Important Information

At National Star, we know the value of a diverse workforce, and welcome applications from all areas of the community. This includes those with disabilities, and we are a proud Disability Confident employer and are committed to providing equal opportunities. In 2018 National Star received an 'Outstanding' from Ofsted.

Please note that all applicants will be expected to undertake a DBS Disclosure, and undergo the necessary employer checks. The level of disclosure to be applied for will be dependent on your job role and will be discussed with you during the recruitment process but is usually an enhanced level. Where appropriate, the adult and child barred lists will be checked and we will not employ anyone who appears on either of those registers.

We prefer people to submit an online application as this helps support the charity in saving money. If you have a disability and need to apply using an alternative format, or if you have any technical problems with our recruitment system, please call the HR Team on 01242 527631 or email

All future correspondence with you will be via email (application acknowledgement, invitation to interview etc). Please check your email regularly.

Positive About Disabled People

Job description/Person Spec

Applicant Guidance Notes

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