Care & Support Worker - Facilitator

£10.50- £10.92 per hour & £13.13 - £13.65 weekends **4% minimum rise in April 2023**
Role type:
Full Time, Part Time, All Year Post, Term-Time Only
Full and Part time hours available
Contract type:
Term-time and All year posts available
Closing Date:
Job Details:

National Star is recruiting extra special people to join its committed team of care and support workers helping young people with complex disabilities to make the most of their time at college and to live life as independently as possible.

The students we support have a wide range of learning and physical disabilities. Like other young people of the same age many of them love fashion, listening to music, shopping, watching sport and socialising with their friends.

As one of our care and support workers you will be a key member of a multi-disciplinary team, providing personalised care to enable students to access their lessons and realise their aspirations.

We are looking for some people with a care background but would also like to encourage those with no experience to come forward as we offer a comprehensive induction and training programme and will help you to achieve your qualifications in health and social care. People with previous experience in retail, administration and hospitality have made a successful transition to become care and support workers at National Star.

What matters most is that you support our values and can demonstrate the potential to develop in this role and have a positive attitude toward the aspirations of young people with disabilities.

Key tasks involve:

Delivering all aspects of personal care including washing, dressing, personal appearance, toileting, mouth, nail, and foot care and feeding.
Provide support in the classroom or other learning environments, working closely with a specialist tutor.
Plan, organise and support high quality leisure activities. This may involve trips into the community, visits to the cinema, pubs and restaurants or simply helping a student to pursue their favourite hobby or sport.
Help record student progress against their personal goals
Liaise with family members, enabling a student to speak to parents, friends and family and providing updates on activities and progress
Administer medication to residents in line with policy and procedure, after receiving relevant training.

A large number of students at National Star live at college during term-time. As a care and support worker you will be allocated to a specific residence, so you get to know a small group of students really well, helping them with their daily routines. There is nothing more rewarding than seeing the progress a student makes towards independence!

We have just agreed a salary increase of five per cent across all our jobs from January 2022 to recognise the commitment and dedication of our staff. We also offer enhanced rates for weekend working.

Golden Hello

All new staff joining National Star will be eligible to receive a welcome bonus of £250 (pro rata) upon successful completion of their probation.

Staff benefits

Opportunity to access a wide range of training, including the Level 2 qualification in Adult Care for those new to care and support work
Opportunity to purchase a TOTUM (NUS Extra) card which provides discounts at many retailers including the Co-op, ASOS, Urban Outfitters, Boots, Waterstones and more
Free staff mini-bus from Cheltenham and Gloucester to Ullenwood, Monday to Friday
Contributory pension scheme
Cashback scheme to help pay for dental, optical, physiotherapy and other healthcare treatments
Cycle to Work scheme
Free use of onsite fitness suite, swimming pool and a range of staff social and sport clubs
Life insurance cover

National Star was recently named 'Team of the Year' at the SoGlos Business Awards, reflecting the fact that all staff, whatever their role, work as a team in support of students and residents.

If you are looking for a rewarding part-time or full-time role, where you will genuinely make a difference to a group of young people with big ambitions to make the most of their lives, join our team!

Job Types: Full-time, Part-time, Permanent

Salary: £10.50 -  £13.13 per hour



How to apply

At National Star, we know the value of a diverse workforce, and welcome applications from all areas of the community. This includes those with disabilities, and we are a proud Disability Confident employer and are committed to providing equal opportunities. In 2018 National Star received an 'Outstanding' from Ofsted.


Please note that all applicants will be expected to undertake a DBS Disclosure, and undergo the necessary employer checks. The level of disclosure to be applied for will be dependent on your job role and will be discussed with you during the recruitment process but is usually an enhanced level. Where appropriate, the adult and child barred lists will be checked and we will not employ anyone who appears on either of those registers.


We prefer people to submit an online application as this helps support the charity in saving money.  Alternatively please send your cv to or call our recruitment department 01242 527631 for further information or an application form. If you have a disability and need to apply using an alternative format, or if you have any technical problems with our recruitment system please let us know.

All future correspondence with you will be via email (application acknowledgement, invitation to interview etc). Please check your email regularly.

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