Charity Retail Operations Manager

Role type:
Full Time, All Year Post
37hrs weekly, 52 weeks
Contract type:
All year post
Closing Date:
Thursday 20 June 2019
Job Details:

Do you want to change lives? National Star is a national charity & leading specialist education provider working with young people with a wide range of complex disabilities.

We are looking to set up a chain of charity retail shops across: Gloucestershire initially but then widening around other bases in Hereford and South Wales. Our new Retail Operations manager will be joining us to set up this network from scratch. This is a practical ‘hands on’ role, hence the emphasis on Retail Operations Management with a view that the role develops into our Head of Retail but the first year or two will be likely to be very shop rather than office based. It is a challenging role to set up our charity retail operations but with the potential to make a very big impact for our charity.

You will need strong charity retail experience and good knowledge of systems & processes that are needed in running a successful charity retail operation

In addition to your chance to make a difference, we offer a competitive salary, pension and 30 days holiday per year.

Important Information

At National Star, we know the value of a diverse workforce, and welcome applications from all areas of the community. This includes those with disabilities, and we are a proud Disability Confident employer and are committed to providing equal opportunities. In 2018 National Star received an 'Outstanding' from Ofsted.

Please note that all applicants will be expected to undertake a DBS Disclosure, and undergo the necessary employer checks. The level of disclosure to be applied for will be dependent on your job role and will be discussed with you during the recruitment process but is usually an enhanced level. Where appropriate, the adult and child barred lists will be checked and we will not employ anyone who appears on either of those registers.

We prefer people to submit an online application as this helps support the charity in saving money. If you have a disability and need to apply using an alternative format, or if you have any technical problems with our recruitment system, please call the HR Team on 01242 527631 or email

All future correspondence with you will be via email (application acknowledgement, invitation to interview etc). Please check your email regularly.

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